What personal information we collect
When you create your Allview Shop ID, register your products, apply for commercial credit, purchase a product, download a software update, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information. Furthermore, Allview Shop can be led to ask the Customer for additional necessary documents, eg. proof of address, ID card,...
When you share your content with family and friends using Allview Shop products, send gift certificates and products, Allview Shop may collect the information you provide about those people such asname, mailing address, email address, and phone number.
How we use your personal information
- The personal information we collect allows u sto keep you posted on Allview Shop's latesproducts and anouncements, software updates, and upcomming events. It also helps us to improve our services, content, and advertising
- We also use personal information to help us develop, deliver, and inprove our ptoducts, services, content, and advertising
- From time to time , we may use your personal information to send important notices, such as communications about purcheses and changes to pur terms, conditions, and polices. Because this information is important to your interactiuon with Allview Shop, you may not sign out of receiving theme communications
- We may also use information for internal proposes such as auditing, data analysis and customer communications.
To whom does the Allview Policy apply
Information we collect – Allview
We collect information that you give us and information we get from your use of our Services. From simple things as the language you use, to the more complex data, like unique phone identifiers. So, depending on what services you use, we collect different information from you or about you.
Therefore, regarding the information that you give to us, we may collect:
- Name, email address, telephone number or credit card to store with your account. If you want to take full advantage of the sharing features that we offer, we might also ask you to create a publicly visible Allview Profile, which may include your name and photo.
- Information about payments
If you use our Services for purchases or financial transactions (like buying a product or a Service we provide) we collect information about the purchase or transaction. This includes your payment information, such as your credit or debit card number and other card information, other account and authentication information, such as billing, shipping and contact details.
Regarding the information we get from your use of our services, we collect:
We may associate the information we collect from your different devices, which helps us provide consistent Services across your devices
Hardware model, operating system version, unique device identifiers, and mobile network information including your phone number. Allview may associate your device identifiers or phone number with your Allview Account
- Log information
Here we include details of how you used our service, such as your search queries, telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls, Internet protocol address, device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL, cookies that may uniquely identify your browser or your Allview Account
- Location information
We may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Google with information on nearby devices, Wi-Fi access points and cell towers
- Unique application numbers
This number and information about your installation (for example, the operating system type and application version number) may be sent to Allview when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates
- Local storage
- Cookies and similar technologies
Our partners and us use various technologies to collect and store information when you visit a Google service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or Allview features that may appear on other sites.
- Information from websites and apps that use our Services.
We collect information when you visit or use third-party websites and apps that use our Services. This includes information about the websites and apps you visit, your use of our Services on those websites and apps, as well as information the developer or publisher of the app or website provides to you or us.
- Allview companies.
We receive information about you from companies that are owned or operated by Allview, in accordance with their terms and policies. Learn more about these companies and their privacy policies.
Information we collect when you are signed in to Allview, in addition to information we obtain about you from partners, may be associated with your Allview Account. When the information is associated with your Allview Account, we treat it as personal information
What do we do with the information we collect? – Allview
We collect information from all our Services in order to maintain, provide, protect and improve them, and to protect Allview and our users, and develop new Services. We may also use this information to give you special offers and give you custom content, like more relevant search results. We may use the name you provide on your Allview Account in order for you to access other Services linked to Allview. If others have your e-mail, or other basic information that identifies you, we may show them your publicly visible Allview Account information, such as name and photo. When you use your Allview Account or other accounts linked to our Services we may display your Profile name, Profile photo, and actions you take on them or other third-party applications connected to your Allview Account. We fully understand if you want to limit sharing or visibility settings in your Allview Account.
When you contact us, we keep record of your communication to help solve any issue you might be up against. We may use your email address to keep you up to date about our Services, such as letting you know about upcoming changes or improvements. We use your information to send you marketing communications, to tell you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us.
We use the information we have to improve our advertising and measurement systems so we can show you relevant ads on and off our Services and measure the effectiveness and reach of ads and services.
Promote safety and security.
We use the information we have to help verify accounts and activity, and to promote safety and security on and off of our Services, such as by investigating suspicious activity or violations of our terms or policies. We work hard to protect your account using teams of engineers, automated systems, and advanced technology such as encryption and machine learning
Information collected from cookies and other technologies is used to improve your user experience and overall quality of our Services. For example, by knowing your language preferences, we will be able to have our services appear in the language you prefer and use.
We will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.
We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve products and services, develop new products or features, and conduct audits and troubleshooting activities.
We may combine personal information from one service with information, including personal information, from other Google services – for example to make it easier to share things with people you know. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve Allview’s services and the ads delivered by Allview, if we have them.
Allview processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
How is this information shared – Allview
We will not share personal information with other companies, individuals and organizations outside of Allview, unless one of the following occur:
With your consent
We will share personal information with companies, organizations or individuals outside of Allview when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
With domain administrators
If your Allview Account is managed for you by a domain administrator (for example, for Allview Apps users) then your domain administrator and resellers who provide user support to your organization will have access to your Allview Account information (including your email and other data). Your domain administrator may be able to:
- view statistics regarding your account, like statistics regarding applications you install.
- change your account password.
- suspend or terminate your account access.
- access or retain information stored as part of your account.
- receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request.
- restrict your ability to delete or edit information or privacy settings.
For external processing
For legal reasons
We will share personal information with companies, organizations or individuals outside of Allview if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable Terms of Service, including investigation of potential violations.
- detect, prevent, or otherwise address fraud, security or technical issues.
- protect against harm to the rights, property or safety of Allview, our users or the public as required or permitted by law.
We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
Vendors, service providers and other partners.
We transfer information to vendors, service providers, and other partners who globally support our business, such as providing technical infrastructure services, analyzing how our Services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments, or conducting academic research and surveys. These partners must adhere to strict confidentiality obligations in a way that is consistent with this Data Policy and the agreements we enter into with them.
Responding to legal requests - Allview
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of Romania where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or imminent bodily harm. For example, we may provide information to third-party partners about the reliability of your account to prevent fraud and abuse on and off of our Services. Information we receive about you, including financial transaction data related to purchases made with Allview Account or other Services, may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm. We also may retain information from accounts disabled for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.
Updating your personal information – Allview
Because we want to provide you the best Services, whenever you use our Services we will give you access to your personal information. If that information is wrong, we may ask you to update it or to delete it, unless we have to keep it for legitimate business or legal purposes. We may ask you to verify your identity before we can act on your request, when you update your personal information.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.